Staybridge Suites Omaha West

Great stay. Employees were very nice. Pool was a little cold but didn't bug the kids.

The staff at this property completely failed to protect guests or themselves from COVID-19 transmission. There was only one small sign stating masks were required on a sliding door that you could not read as you were entering because it was obscured when the door moved. But more importantly, the staff did NOTHING to enforce it. No one was wearing a mask. Even the desk clerk who came to book us in didn’t have a mask. When I asked her to put one in she laughed and said she forgot it. I insisted she put one on and she went to another room to get one. The property had an open buffet with eggs, bacon and home fries. No protection from a sneeze or cough from any number of mask less guests. No sign even stated a recommended distance between people. 3 people were permitted without masks in a small elevator. There was no floor signage In the elevator as is recommended by the CDC. I am outraged. I will never go to an IHG property again. My wife is a cancer patient and I had to wait until the lobby was clear to bring her in. Then I had to ask maskless guests to give us room and not come in the elevator. Who knows what aerosolized particles were still floating in a small enclosed elevator from all the other maskless guests.

It was a very nice place but when we entered the room there was some seeds or something in the sink and the bathroom door which was hard to slide had toilet paper in it. Had to call down they sent someone up right away and took care of the problem.

Everything about the Hotel was great. Except for the lady working the desk on Saturday night! We asked for clean towels and she told us there wasn’t any and cleaning people had left. I said so there is no towels anywhere and she said I can give you DIRTY ones! Really!!

Great place to stay. Close to stores and restaurants.

In a nice neighborhood but quite a ways from I 80. The staff is nice and the room was clean.

We have not stayed at a Staybridge before so did not know what to expect. The rooms were cleaner than almost any hotel room I have stayed in, including rooms at hotels where I’ve paid $800 a night! We were very impressed with the layout and friendliness of staff. Overall, a great stay and highly recommended!

This place is great! Nice, clean, and convenient. They offer 1 bedroom suites (which are pretty nice). Close to many restaurants easyily walking distance. Very nice staff.

Awesome hotel. Great location. Very clean and comfortable.