The ac was off when we got into our room, turned it on only for it to be loud and not very cool. I asked the front desk to have someone look at it and he just turned down the fan for it to be a little quieter. The entire hotel was humid. Found something floating in the melted ice from the machine in the hall, let staff know and nothing was done about it except for a new ice bag. Not even an apology. Very uncomfortable beds. Upsetting as this is the best choice of hotel in town.
Unfortunately, this was not the best I did not expect to wake up and had roaches on the night stand I lay my mouth guard on the table roaches started getting on it. Had to throw it away and checked out asap..
Having the entrance sliding doors always locked is kind of creepy. And fornsome reason
the owners leave their vehicle parked in front entrance where "guests" are suppose to check in. Check in was ok. The rooms seemed cleaned at first glance. But after an hour roches started coming out of tub drain and sink. Extremely gross. The plumbing smelled like sewage which is probably why the roches were in there. After calling fromt desk, i was given a hand pump container supposedly with roach killer. Not offered to changebrooms or anything. Just given a spray pump. Although given that the plumbing smelled like sewage and the rocahes coming out of it, i dont think it wouldve made a difference.
We had 2 reservations for 10/18-10/20. We arrived late in the evening to rooms that where not clean. There was a roasted chicken in the fridge, loofah in the shower with a bottle of dove soap. There was also was appeared to be short hair everywhere. When we went to check out and for the hotel not to charge us for the 2 nights, they said there was nothing they could do, but go ahead and charge us. They have just given us the run around. Absolutely terrible hotel and service.