The room itself was nice,but the bathroom smelled like pee,carpet was wet.the room was not ready at check in time. The shower fixture was broken. When we explained this to the front desk the first day they said there would a manager on the next day. The next day there was a manager who said there was nothing they could do without speaking to the owner. Owner never contacted us to rectify The issues. Twenty minutes before checkout, our keys stopped working while we were packing the vehicle to leave.
Stayed in room 108, the room had an unbearable musty smell. Dropped off our luggage and opened the windows, thinking the smell would dissipate while we were at a concert, however, the smell was just as bad when we got back 8 hours later. We were exhausted and decided to tough it out and to get a few hours of sleep before traveling but pulled back the sheets and there was a big yellow stain right in the middle. Also, noticed the chair in the corner had a large stain on one arm rest. Wish we would have taken a closer look at the room or said something about the smell when we first checked in but we were in a rush. Ended up packing and leaving at 1:30am to head home instead of staying in the room. Was very surprised at the condition of this room since the reviews of the hotel paint a different picture.
Shower had a damaged tub, curtain rod where it met the was was all damaged and looked terrible, bathroom needed a good painting and could use a new shower stall. Stains all over rug in room walls needed patching and a good painting. We got in the room and the last person who was in room their garbage was left behing and food crumbs and other dirt was on rug. Toilet paper wasn't replaced just a new roll on top of Toilet. Pool area needs a deep cleaning among other areas.
In no way was this place bad. One thing really ticked me off though. Looking at rooms for just the two of us. Normal King rooms are sold out. Could have got two queens but for $12 more can get a King Suite with a fireplace. Did we need one no but why not? Donât need two beds. Then of course the fireplace doesnât work. Asked why and were told when the hotel changed hands they turned them all off. Well then donât advertise it as a suite with fireplace! Room had a very weird layout. Looked like it was redone and things removed or rearranged. Pretty poor excuse for a suite. Stayed in much nicer. Weâre gonna open the window and just let the night air in but screen was all bent and who knows what would enter while itâs open. Bed was comfy and overall it was a perfectly fine stay. Next time Iâd probably pick something the next town over. Jefferson was a nice place just not this hotel til it gets its s**t togethet.
The hotel was convenient to get to the highway and to the side roads into nearby towns.
The people were very friendly and helpful. The rooms were large and clean. The hotel is showing a little wear and tear (the tub showed minor damage, and the towels and linens looked a bit worn). The pool area was clean and well-maintained (we spent more time at the pool than we planned). The hotel supplied towels in the pool area, but they were on the small side (think between hand towel and bath towel size).
The breakfast was pretty standard ( i.e., coffee, juice, egg discs, sausage, cereal, white bread, white bagels, and generic yogurt). No one in our party liked the egg discs. The coffee was decent (only artificial creamer was available). Half of our party preferred to go to the McDonald's next door to grab breakfast. So there are other options if you do not want what the hotel has to offer.
We would stay there again if we were in the area
Great stay but could use improved breakfast option
The pool water temperature was warm, which was a total surprise, as other pool water temperatures were cold. The breakfast is a low-scale economical breakfast for the owner, I understand his motive behind his thinking however it will be an incentive for future customers if waffles, quality eggs and bacon were also options along more juices besides orange and apple juice
Well-maintained, clean, and with all the amenities one could ever need! Very friendly and helpful check-in staff, and location has easy access yet has quiet and safe vibe to it. I definitely recommend and will make this place my first choice if and when I am in the area again!
Snow and ice in parking lot not every where but enough and having a bad leg i wish i could have been on the first floor not the second but other than that it was alright