The location and ease to find was good. Staff was friendly and easy check in. Unfortunately, the furniture in the room was in poor condition, coffee maker in the room didnât work and blow dryer only worked on low
Where to begin. The room was absolutely gross. They need some sort of update on their carpet! See pics. Also, we showed up for breakfast at about 8 and there was nothing. The hot food was stale and gross(egg biscuit gravy) the waffle maker was not available as it was the day before. There was mold on the fruits in the fruit basket and there were no other options. Oat
Meal was picked through, cereal was stale, one yogurt left, 1 milk carton left. It was the worst stay I have had at a hotel in a long time!! And we always stay in budget friendly places.
Stay was overall okay. Most of the staff were extremely friendly and helpful besides for one front desk clerk who could use some extra customer service training in how to speak to adults and children.
The breakfast wasnât terrible and had a good variety.
The room was clean but the bathroom exhaust fan didnât work and the beds were extremely hard. But everything else was in great shape.
The pool was great for the kids. The hot tub was down for maintenance for 2 of the 3 nights which was a bummer for the two adults especially since the hot tub and pool were part of why we picked this hotel.
Overall the stay wasnât our worst but wasnât our best. It definitely could have been worse.
The room was very clean. only thing was the exhaust fan in the bathroom did not work. The staff was very friendly and accomidating. The pool and hot tub was amazing. The breakfast was great, very filling. I will definately stay there again.
We love the room very comfortable. Breakfast good we will definitely be staying there again when we go visit family the pool was colder than we wouldâve liked. I told the girl at the front desk about it. She said she would talk to the manager. Over all great stay
Rooms were comfortable and clean. TV was small. Breakfasts were great. Pool was closed which was disappointing. We checked in on Wednesday and the pool reopened Saturday evening.
The bed was comfy but the furniture was in bad shape. The dresser drawers would stay shut. It looked like some one had taken a chain saw the refrigerator cabinet. We have stayed there before and property was well kept not so much this time.
Super comfortable room and very firm bed that we really appreciated. Spacious and clean room. Quiet. They had complimentary breakfast, but because we went during the last hour, there wasnât much hot food remaining, nor any juice. The sausage links were delicious, though and we had yogurt and bagels with cream cheese and jelly. We appreciated that they had individually packaged granola bars, though.
Called before we got there and asked if the pool and hot tub were open. Was told hot tub was not open but pool was. The water in the pool was frigid!! We could not use it. When i said something the next morning i was told the heater went out. I wish they would have said something when i called earlier
Excellent stay. Very nice accommodations. Very clean and modern. Very quiet! Very friendly helpful staff. Will recommend. Will stay again if in the Spencer area