Very comfortable, clean, family friendly, great service, amazing pool and pool bar. Breakfast area furniture needs a bit of maintenance but did love the variety of seating options. Definitely returning for little getaway.
I love staying at the Sonesta suites in Gainey ranch.
The beds are comfortable & the rooms have everything you need.
The location is great too.
Canât wait to stay again.
Been staying at this property for work for 25 years. Itâs always been clean, comfortable and friendly. Not every Sonesta is a home run so was concerned when this hotel became part of this chain. So far so good. Theyâve done a nice job of keeping this place updated including a newly renovated pool and some of the niceties like happy hour and complimentary hot breakfast. The location is great with Gainey Village next door and all of north Scottsdale in nearby driving distance.
This was my third time staying here. It is great. Nothing too fancy yet checks all the boxes. The staff is super friendly and the property is beautiful. The breakfast is amazing and the location is perfect for Nirth Scottsdale. I look forward to staying here when I return for business!
We were only there for a short time. One night. Enjoyed the pool and hot tub in the evening but only had enough time for breakfast and then off to the airport. The room and the pool/hottub were all great. Only negative was having to ask several times for the milk to be refilled only to find after going to the kitchen door, that there was no milk available. Our time was short. Had I known earlier I would have used the oat milk or almond milk right away and not waited around. Otherwise everything was great.
Very nice hotel for a two night stay and good location. Parking easy. Carpet needs to be replaced in halls and room, but otherwise king suite room was great and had everything we needed. Pool area, although not overly large, was well kept along with the property grounds. Can see they take great pride in the property. Breakfast was better than expected and plenty of hot options. Overall a great value and will likely stay here again.
We enjoyed our stay at this beautiful, quiet and nicely situated private hotel. The pool is the star of the show with its many loungers, flowers, trees, umbrellas and convenient towels. It had a nice vibe with plenty of sun and shade areas. The complimentary breakfast has more options than a usual motel/hotel free breakfast and the 5-6pm complimentary happy hour including a couple of hot appetizers was a pleasant surprise. The rooms are quite spacious and it was convenient to have a large fridge and freezer in the room. The beds are very comfortable and the rooms are clean. At first we were disappointed that the rooms were dark, making it a little dreary, but after being in the hotel desert sun all day, it was nice to be in a darker room. The furniture and style is a tad dated and looks better in the photos but it's still very nice. Right next door to the hotel is a new strip mall with a natural supermarket and a nice variety of restaurants that take 2 minutes to walk to. The location is a 12-minute drive south to Old Town Scottsdale and a 12-minute drive north to a fancy shopping/entertainment area. The one thing that could use improvement was the hotel front staff. Most of them weren't very friendly and didn't seem to want to go out of there way to help you. They also charge you an early check in fee when checking in 30-min before check-in time. Whenever I've stayed at hotel and they had a room ready when we arrived, they let us check in with out charging us more.
Front desk attendant was busy flirting with a regular for 20 while we waited to check in, only to charge me 70 dollars more than quoted. When we got to our room the carpet looked disgusting, the blankets were cheap, the water bottles they left out for us were tagged at 5 dollars each and the tv wasnât facing the couch or the bed??? It faced the kitchen. When we went to the bar, the bartender confused us 2 times for wanting something complimentary when we were just trying to order. The only thing that was decent was breakfast.
We loved the hotel, the roominess of the extra living space.
Our only complaint was we were planning to spend parts of two days at the pool lounging but were not informed the pool was closed for repair. The extra $30/nt resort fee seemed unnecessary due to the pool closure.
The staff was so friendly and welcoming. We enjoyed the hot breakfast and fresh coffee every morning, and our two bedroom suite provided great space for our family. The beds were very comfortable. We are looking forward to returning!