Sonesta Suites Scottsdale Gainey Ranch

Super séjours dans cet hôtel ! Suite Super tout le confort possible, propre, jolie déco, petits déjeuner et buffet froid (gratuit) en fin d'après-midi super ! Coin piscine sympa , lentout sous le soleil brûlant de l'Arizona ! Le top !

Sun vrai resort ou tout est fait pour la détente avec un accueil irréprochable et un personnel aux petits soins. Les suites sont spacieuses et bien agencées, on pourrait se croire chez soi. Breakfast et Happy Hour bien fournis.

My wife and I had stayed here in early June of 2020. The hotel was great. what really made it great was the lady up front. Jade was awesome to me and my family. She really has a great attitude and great understanding of customer service. We have traveled all over the U.S.A. and she was by far the best person I have ever had to deal with while saying at a hotel. Going up to the front desk or calling for any reason was a pleasure because of her. It's too bad for the guest's she can't work 24 hours a day. Great pool. rooms were clean food was great, the rest of the staff was great very friendly. The only thing is if you get a courtyard view suite just understand that it can be a bit noisy on the weekend.

There was a sewer smell in my room when I arrived, however I was able to get an early check in so I thought the people before me must have cooked eggs or something. There were dirty finger prints on the cabinets and the chairs in the kitchen had food on them when I went to sit down. It made me a bit suspect due to cleanliness and COVID19. I didn't want to make a big deal about it because I was traveling solo to unwind and wanted to shake off the small stuff. I then went shopping next door for a few hours, but when I returned the smell was still present. It must have been sewer or something. I called the front desk and they were kind and friendly. I was going out to meet some friends for dinner so they said they would have their engineer inspect the room. When I got back, the smell was present in the hall way but not in the room. There were dirty paper towels on the kitchen table that were not mine. I didn't touch them or anything in the kitchen from that point. The bed was comfortable and sheets were soft however I didn't sleep very well. I kept waking up every 30 minutes or so throughout the night and when the AC kicked on there was a loud "boom" noise due to suction from the AC unit in the bathroom ceiling and the metal lining holding it up underneath. I most likely will not stay here again. When I arrived I felt like I had booked the wrong hotel but wanted to be flexible. I hope this review was helpful.

Beautiful facility and service was spot on. The grounds are so beautiful and the pool was lovely. This place was total value

Went for a quick family get away. This hotel was spotless and we enjoyed the pool.

Hotel staff was kind and very helpful

We like the hotel we trying to stay there every time we come to Scottsdale

All staff was amazing would highly recommend and will be back

Facility was clean and staff was nice .. however for it being a no smoking in the evenings it smelled of marijuana.. to strong of a smell..