I checked in and evening staff was not very friendly the bathroom door did not close correctly without having to slam it shut causing a really loud noise scaring everyone in the room and the breakfast in the morning really lacked the food was cold and the selection was very limited compared to some other Hamptons that I have at at
Bed was hard, room was not clean- counters and lamps not wiped down, dust and fingerprints all over them from past guests. Trash left in the room from previous guest. Stains on the bedsheets we saw only after pulling them back late at night- too late to switch rooms. Bathroom door got stuck when trying to close it- had to leave it open all trip. Thanks to gap at bottom of door you can hear everything and everyone in the hallway. No bathroom fan so you can hear the people in room next to yours in bathroom - like they are in yours with you. Shower head was horrible- no pressure and no matter the setting half the water just ran straight downwards. Air conditioner didnât have a way to keep the fan on so all night it kept loudly cutting on and off.
Attendant at time of check-in was not the friendliest and I asked for 1 extra towel and was told none were available because people have been taking them. Made me feel as if I was being accused. There was no conditioner or shampoo in room. But other than that.. all was good.
The first day we got there the system was down so we didnât get a key card. The front desk had to open the door for us to get into the room. We didnât get the key card until the next day in the evening. The third day they didnât clean the room we had to get someone in the front desk to look into it. Overall it was an ok stay, we will not be going back there!
Disappointed Stay â Far Below Hampton Inn Standards
I recently stayed at this Hampton Inn and was extremely disappointed with the condition and service provided. The room had no working microwave, and the refrigerator was broken, which caused major inconvenience during our stay. We were only given two towels, even though the room was booked for more than one guest, and the overall maintenance was shockingly poor.
This experience is a far cry from the standards Iâve come to expect from Hampton Inn. It feels like their quality has dropped significantly, and this property clearly doesn't meet the brandâs usual level of comfort or service. I would not recommend this location and will seriously reconsider staying at Hampton Inn in the future unless improvements are made.
Customer service was great. Friendly staff. The room clean as soon as you walk in, but the bathroom with hair around, the cover bed ripped and with stains.