Room was clean & nice. Vanity light didnât work, bathroom was very dark, when we asked front desk about it, gal was rude & said if it doesnât work, must be burned out. No offer to have it fixed.
Staff was friendly and Helpful. The thing I didnt like was we got to town after dark. We had a hard time finding the entrance. I thank a sign out by the street would be a good thing.
The indoor pool has an access ramp for handicap⊠my child is not handicapped but she took FULL advantage of this opportunity.. was perfect for my three year old and with the pool only being 1.5 feet deep in the front she had a blast!!! We swam 5 hours Christmas Day !! The pool, and pool dorm was spotless clean and full of all our needs!! It was a blast!! Breakfast was perfect Rooms are perfect! great place to stay !! âŠ. Shawn and Stella
I didnât like that the front desk receptionist charged my credit card twice. I had paid reservations through the Expedia app with my debit card the receptionist asked for my debit card and charged me again for the whole stay. I let her know that I had already paid through the app and asked her why did she charge me again. She then proceeded to apologize and said that I was going to have a refund coming in to my bank and in 3 working days. Meanwhile I had a total of over $1,600 charged on my bank account. Leaving me without the budgeting I had planned for
We first went to la Quinta and had a horrible experience so we decided to pay the extra money and stay here. This was the best hotel in Ponca city, in my opinion. It was clean, comfortable, nice staff, and the pool was nice as well. Definitely will stay here again on our next visit.