The Hotel at the University of Maryland

Very nice accommodations. Rooms were clean and fresh. Did not like having to pay $16 for parking, but guess that is the norm nowadays. The restaurant was not open, but pizza shop on corner had very good food.

Séjour en famille de 1 nuit, Début du séjour le 9 oct. 2021

Avis voyageur Hotels.com vérifié

The hotel is immaculately clean and front desk service was very good. The bartenders are terrible.

Charles, Séjour en famille de 2 nuits, Début du séjour le 1 oct. 2021

Avis voyageur Hotels.com vérifié

I love this hotel! I can always count on all the comforts and the location is amazing! The female bartender was excellent! I watched her take very good care of all customers! The other bartender did not know what he was doing and was not personable at all!

Elizabeth, Séjour en famille de 3 nuits, Début du séjour le 17 sept. 2021

Avis voyageur Hotels.com vérifié

Awesome

Awesome rooms great service. Would definately stay again.

Rami, Séjour de 2 nuits, Début du séjour le 16 sept. 2021

Avis voyageur Hotels.com vérifié

Definitely not staying here again

So disappointed in our stay here. The view from the room was by far the worst I have had. Unfortunately, they were unwilling to move us to another room even though the hotel was not full, although that is what the front desk told me. But I called there reservations line and they were more than happy to make a reservation. The day before we were to leave our parking card stopped working and I had to get another one. At no point did the manager of the hotel return my phone call. By far the worst customer service I have had at a hotel.

Michelle, Séjour en famille de 4 nuits, Début du séjour le 9 sept. 2021

Avis voyageur Hotels.com vérifié

The hotel was Beautiful, very clean, close to business, and staff were extremely welcoming and helpful! We had a king size room and it was very nice and bed was comfortable. Gym was AMAZING!! Best park of the stay, open 24 hours Restaurants at the hotel were all closed and no room service available due to COVID yet the bar was open until 8pm. Luckily the hotel was close to many restaurants, some in waking distance. Mini fridge did not keep our drinks cold, they were only “cool” to the touch. We called the front desk, they immediately sent someone to the room, guy he said “that’s as cold as it gets” stated they receive a lot of complaints about the temperature. We ended up purchasing a styrofoam ice chest from 7-11. Microwaves are NOT in the rooms, instead we were informed there was a single microwave in the lobby store which was open 24hours a day for use. Only plastic utensils available were spoons. Iron & ironing boards are NOT kept in the rooms. We had to call to bring to room..took longer than expected called again said they had 9 other requests. Recommend to request as soon as you arrive. Underground Parking key card stopped working last two days we were there and had to call to have someone open the gate to let us out the parking garage. Overall our stay was actually good, yet due to not having acceptable fridge, no microwave in rooms and the constant issues with the parking garage (that we paid $16.00 a day for) we would not stay here again.

Valencia, Séjour de 4 nuits, Début du séjour le 3 sept. 2021

Avis voyageur Hotels.com vérifié

Everything was great but had two issues that I think worthy of bringing to your attention. Upon arrival we were given a card for free parking but the card didn’t work. We had to pay, didn’t get receipt and were charged on the bill as well. Also the bar area was great but the one bartender was terribly rude annoyed and seemed bothered to take orders and serve. She actually at one point was yelling at the patrons. Thought I should bring this to your attention.

Dori, Séjour en famille de 2 nuits, Début du séjour le 25 août 2021

Avis voyageur Hotels.com vérifié

College drop off

Stayed here for 3 nights. The hotel is nice and very well located. The room was spacious and modern. On site parking was included, easy and convenient. Our room was comfortable but the A/C was very noisy, the shower sprayed water from the valve connections and the coffee maker made horrible coffee. Overall a good stay and I would stay here again. Note that they do not service your room unless you request it- which they did not tell us when we checked in .

Sally, Séjour en famille de 2 nuits, Début du séjour le 25 août 2021

Avis voyageur Hotels.com vérifié

Great hotel...a must stay!

This hotel was a wonderful experience. The staff was welcoming, courteous and friendly. The atmosphere was perfect. We parked in the parking garage and used the elevator to go to the lobby. There were hand sanitizer stations everywhere. The lobby was clean, cozy and welcoming. Check in was quick. I was not able to receive the connecting rooms I booked a month in advance so I was a little disappointed in that. When we arrived to our rooms, they were beautiful. The room was clean and organized. The decor was beautiful. The remote was in a sealed bag so I felt safe with the overall cleanings of the hotel. The tv was a large size adjustable tv. The shower had a glass door and no smears in site. The bed was a little hard for me but the pillows were great. I was disappointed that there wasn't a microwave in our room but the coffee maker made up for it 😊 I never heard room service cleaning any rooms in our hallway but when I would go out they were there just super quiet. The pool temperature was perfect and we had it all to ourselves. The fitness center is huge as is the spa. This was one of the most pleasant hotel stays I've had in a while.

Nyshae, Séjour en famille de 2 nuits, Début du séjour le 16 août 2021

Avis voyageur Hotels.com vérifié

Outstanding

I don't know where to start. So amazing beds comfy elegant rooms modern day technology. About 25 mins away from FedEx field. I will be back and back again 10/10 definitely recommend

Gary, Séjour en famille de 1 nuit, Début du séjour le 6 août 2021

Avis voyageur Hotels.com vérifié