StripViewSuites at Palms Place

The room was dirty everywhere we looked! Some ones clothes were in the closet still, dirty socks left laying out, the bathroom looked like it was barley wiped down, the shower door hinge was broken and didn’t open or close correctly, the shampoos and soaps in the shower were used and one was completely empty, the hand soap by the sink looked like it had been there for about a year, it was in a palms box that was all crushed and almost moldy. Speaking of mold that’s what the room smelled like when you first walk in! All the counters had dust and I don’t mean a little bit. The kitchen lights were full of dust like they hadn’t been cleaned in years. The sheets were stained and clearly used which was sooo fun to think about, and the phone in the room is faulty and wouldn’t stop making this annoying noise.. if it wasn’t for the view I would have walked out and requested a refund immediately! I also made the mistake of thinking this was run by the palms which it is not. Prob will never come here again.

False advertising. The room was dirty. The jacuzzi was broken and owner was aware of it. The balcony glass looked like had not been cleaned for a long time. All the furniture was dusty. The room description was nothing close to what I got. I got ripped off and when I reached out to Hotels.com all I got was sorry for the inconvenience. The room said two bedroom with 5 beds. I only got 1 bedroom with 2room a cross the hall. A total of 3beds not 5. Very poor customer service when I addressed my concerns. The worst experience I’ve had using Hotels.com.

Great room except heating system. Did not work. Room may have been non-smoking but heating system failed to keep smoke from other rooms out. System would not heat or cool room.

Front desk service was great. Room was VERY dusty and dirty. *Bathroom shower had mildew * furniture had least 1-2mm of dust everywhere *bedsheets if you shake them all you see was dusty flying out of them. We stayed 3 night 4 days, my wife called housekeeping all three days we was there before we headed out to the strip. No one ever came. On top I booked this hotel room with a personal hot tub, * that didn’t work either. (Everything was just outdated and needs service) ONLY + to this location was strip view from the 26th floor.

Balcony did not unlock The view was the mountain not the strip Dust up on top of appliances in kitchen Cobwebs as you walk in Bath Jacuzzi nice & bed comfortable