6/10 Bien
12 mai 2025
Not what I expected at all
The reviews looked great and I always wanted to stay here so thought I would give it a try. The check-in at 6pm online was okay. Got odd text with a picture of a door, with no follow up then was texted did you get a text with instructions which I took as the confirmation email so answered yes but that’s not what text was asking so then the whole process went downhill from there. It was late arrival we were tired from traveling all day and when we didn’t know how to enter which room number we actually were in and walking all the steps up to the second floor it was a lot. I’m able to climb stairs just wasn’t expecting that many. The elevator in the back was too unsafe weird sounding to try so that was a NO! Finally got to room still had no code to enter thankfully person was there to plug it in but didn’t tell it to us luckily we didn’t need to leave the room again. Then two trains come through town and since we don’t know the area well we are definitely thinking great this is not going to be a restful night. Room was cold no decent blanket in room and no plates in mock kitchen area. Plenty of cabinets but nothing in them. I’ve stayed in places like this before and had much better experience. It was disappointing and would not recommend it to others and won’t be back. It was adequate like staying at a place that provided an adequate bed and bathroom but nothing else. I’ll stick with Best Western next time though. price was high for a Wed. with an 8pm arrival, checkout by 10am
Kim
Kim, séjour en famille de 1 nuit
Avis voyageur Hotels.com vérifié
