This hotel is improperly advertised as a 4 star hotel. If I am being generous, I would give it a 3 star at most.
Pros: the rooms are clean and large, and the location is great.
Cons: the hotel is extremely dated, it is in need of significant repair, the bathroom had a lot of issues, and there was mold on the ceiling. The toilet seat was broken, you can’t flush toilet paper in the toilet, the bathtub was not fixed to the wall, the shower curtain didn’t fit the bath tub and was in need of change.
Overall it was an ok stay but well overpriced for what is being offered. There are much better properties in Hanoi at a much more reasonable price.