Located near Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota offers a tropical retreat with continental breakfast, a poolside bar, and an outdoor pool. Unwind in the garden or take advantage of bike rentals to explore nearby attractions like the Temple of Doom.
KASA Hotel Parota puts you within a 10-minute drive of Tulum Mayan Ruins and Temple of Doom. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool, and a snack bar/deli.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Free area shuttle within 5 km
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Free local shuttle
What to do
Beach nearby
Ecotours nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Reception hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 232 per vehicle (roundtrip)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum
Frequently asked questions
Is there a pool at KASA Hotel Parota?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at KASA Hotel Parota?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at KASA Hotel Parota?
Yes, there's free self parking.
Is airport shuttle service offered by KASA Hotel Parota?
Yes, an airport shuttle is available. The charge is USD 232 per vehicle roundtrip.
What are the check-in and check-out times at KASA Hotel Parota?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at KASA Hotel Parota and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near KASA Hotel Parota?
Yes, there's an onsite restaurant.
What's the area around KASA Hotel Parota like?
KASA Hotel Parota is in Zama, a short 11-minute walk from Dos Aguas Park.
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Reviews
KASA Hotel Parota Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Location
9.6
Staff & service
9.6
Property conditions & facilities
Popular mentions
Service staff
Room
Breakfast
Food
Water
Beach
Drinks
Restaurant
Bar
Breakfast
Reviews
Verified
10/10 Exceptional
Feb 27, 2023
Amazing staff and amazing hotel, very clean, room service available, very safe and secure area.
Erode
Verified
10/10 Exceptional
Jul 7, 2023
Impressive
Jovita
Verified
10/10 Exceptional
Jul 19, 2022
Bbb
Ashura
Ashura, 3-night trip
Verified
10/10 Exceptional
Sep 22, 2022
Z
cheyenne
cheyenne, 4-night trip
Verified
10/10 Exceptional
Apr 20, 2022
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Susan
Susan, 4-night trip
Verified
10/10 Exceptional
Apr 8, 2022
Kasa Kuyen
Vi ble flyttet til Kasa Kuyen da de hadde skiftet eiere elns? Litt vanskelig å finne hotellet, men når vi først kom dit var alt perfekt. Superfine og rene rom. Hyggelig personale. Fint hotell og frokostområde. Frokosten var deilig - du kunne velge fra meny hver dag. Gratis parkering.
Litt lite basseng, og ingen solsenger, men vi hadde ikke planer om å ligge ved bassenget uansett.
Merk, det er mye mygg ettersom det ligger i et frodig område, så ta med myggspray.
Verified traveler
5-night trip
Verified
4/10 Fair
Mar 20, 2022
The day of our arrival we get a message stating they’ve moved us to a different property.
New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Armias
Armias, 4-night trip
Verified
4/10 Fair
Mar 14, 2022
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Bryony
Bryony, 8-night trip
Verified
10/10 Exceptional
Mar 4, 2022
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Tierra
Tierra, 3-night trip
Verified
10/10 Exceptional
Mar 3, 2022
Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
nicholas
nicholas, 5-night trip
Verified
4/10 Fair
Feb 12, 2022
Surprided
Kham
Kham, 2-night trip
Verified
8/10 Very good
Feb 11, 2022
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them)
What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
David
David, 1-night trip
Verified
8/10 Very good
Jan 28, 2022
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
The room was absolutely beautiful and walked right to the pool. Was like 15 min from the beach in taxi. But the area is so calm
Yessenia
Yessenia, 3-night trip
Verified
10/10 Exceptional
Nov 22, 2021
Hotel ist mit normalen PKW schwierig zu erreichen, sehr viel 4×4 Straßen sehr großes Frühstückangebot, kostenlose Fahrräder stehen zu Verfügung.
Anja
Anja, 3-night trip
Verified
10/10 Exceptional
Nov 21, 2021
The views of the pool were amazing
Desiree Li
Desiree Li, 5-night trip
Verified
10/10 Exceptional
Nov 18, 2021
Fantastic Hotel with very comfortable beds.
Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there. Breakfast was good too. The staff is also friendly and even printed out documents for us, that we needed. There was not much sun at the pool, but that is the only slightly negative part I can think of and that the area around it was a little confusing to navigate, at least for us.