I never make evaluations, but this experience was that bad. Although there was no one at desk upon arrival we didn't wait long and check in was ok. TV wasn't connected; bedside light would not turn off; found beetle in the shower; only one each bath towel, hand towel, and very dingy wash cloth for 2 of us. No one at desk in AM. One lady waited over 2 hours to get into her room because her key failed, and no one was around. With no one around, there was no breakfast. My husband called the police because the computer was open and a partially eaten sandwich was at the front desk. It looked like something nefarious could have happened. The facility looked like it was on its last leg. Awful experience. Expedia, you should ditch this place.