Embassy Suites By Hilton Oahu Kapolei

Hôtel tout neuf situé à 15 minutes environ de Pearl Harbor Chambre spacieuse et de tout confort Petit-déjeuner offert avec beaucoup de choix en plats chauds ou autres Apéritif offert tous les jours de 17H30 à 19H30 L'emplacement est peut-être son seul point faible car situé dans une zone au milieu des commerces, hôtels et restaurant, aucune vue Bel établissement que je recommande

This is my new favorite place to stay when in Oahu. I have stayed here twice in July. Although it is a 20-30 min drive away from the main city of Honolulu (there are towns with shopping and food choices along the way) I prefer staying here. The rooms are spacious and very clean (important factor during this pandemic). The room comes with microwave and mini fridge for convenience (it’s hard to find hotels that have a microwave in room). The bed is one of the most comfortable hotel beds I’ve slept in with lots of pillows for comfort with separate sitting area. The parking lot is right outside the hotel with plenty of parking (no need for street parking). They have a nice gym and laundry facility on the 2nd floor. During this pandemic they aren’t serving their usual breakfast buffet but have substituted it with grab and go meals (hot breakfast bento on the weekends and fruit, yogurt and muffin on the weekdays safely individually packed). All the staff I’ve came into contact with (front desk, housekeeping, and maintenance) was friendly and very helpful. The hotel manager Reid was very professional, personable and welcoming. Overall this hotel felt very safe, comfortable and welcoming which is extremely important during this unusual time of a covid pandemic. I will be definitely staying here again on my next trip to Oahu!

Staff is wonderful! Mom with her friends stayed for 2 nights...and they all enjoyed their stay very much!...only thing was that "breakfast included" with very less offered because of COVID19. Otherwise looking forward to another upcoming visit in the future for sure!

It was nice but upset that the pool was not open. I asked about why and the response was that not enough staff but what if the current staff make rounds in the pool every 20 to 30 minutes it would take less than a minute to walk over and look how many people and if to many just tell them to leave if to many. Doesn't the news say that the heat helps kill the virus. The hot tub is pretty hot the only other factor is wearing a mask.

We were staying at this hotel while the Corona virus restrictions started going into place awaiting our trip home. The hotel staff were amazing throughout the ordeal and adapted to changes to policy's such as breakfast with smiles and professionalism.

Watch out for extra charges, I was not told about the $25/ night parking charges until check.

Great overall!! Loved our 7 days stay! Front desk was always helpfull, amazing breakfast, quiet and clean! Highly recommend!

No pool towels when checking in. Couldn’t deliver to room. So I asked him if he could call and have them bring pool towels to front desk so we can pick up later. Didn’t have enough bath towels sets when checking in needed to call front desk. Every day needed to call for more bath towels because they never left the right amount of people on reservation. The lady Clay working at the breakfast buffets was nice, friendly, and helpful. The guy checked us in didn’t explain good about the towel card and the coupon for breakfast. Someone put my card information in wrong so we had issues checking out. They said the bank must have put a hold on card. according to bank they had put my wrong number in the back of my card. The guy checking us out was nice and thoughtful.

Very nice room and exceptional customer service Called one evening down to front desk to ask for towels and received them lightning fast...like literally they were at my door as soon as I hung up the phone!!! Only downfall was breakfast options were almost the same each day (we were there 6 days)

We enjoyed our stay with this property, great service and comfort!