4/10
Was locked out of my room for about six hours until almost 11 PM. The door mechanism failed and reprogramming. It did not work. Staff finally used a long rod under the door to unlock it. Seems a bit silly that I was not able to use my room for nearly 6 hours while they tried to figure out what to do. No offer of another room to use or offset in cost. Not what I think of when I think Hilton.
Voyageur vérifié
SĂ©jour dâaffaires de 3Â nuits
