Upon arrival my first room has dirty sheets, which was evident by makeup and hair and wrinkles. I was moved to a new room which had a very strong odor of chemicals that was inspected by maintenance and I was told it was cleaning supplies. I was advised to open a window and I slept overnight with a headache. The next morning before our tour I went to blow dry my hair and the blow dryer was broken, I called 4 times and it took 30 minutes to finally get a hair dryer up to the room. I ended up checking out that same morning a day early. Overall I would never recommend or stay here again.
Overall our stay was good. Unfortunately we had pina coladas at the pool and they were made with bad condensed milk and we were very sick. It caused us to miss dinner reservations and we were charged for that.
The rooms are showing their age, everything is worn. Also, did not get the room that was discibed by the hotel. Tub shower is difficult to maneuver. The staff was extremely friendly.