2/10 Médiocre
3 avr. 2022
the worst !
I booked a room with city view and when I arrived they gave me a room with the view of a big wall... It's clearly not what I call a city view;
I decided to ask them why I didnt get the room I paid for and they told me there is not availability which was a lie because they offer me the city view room the next day at morning.
Check out is at 1pm and check in at 3pm. It's mean that the room was always available, if not, how they could give it to me at 7am ?
Breakfast is very so so, not much choice.
No hot water !
And the staff was very rude ! they dont even say hello when you enter in the hotel, too busy playing with phones and chatting...
I think they need a more profesionnal training...
Next time I will not go to this hotel and I recommend you to find something better if you dont want to ruin your trip.
Hichem
Hichem, séjour de 3 nuits
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