Hyatt Place San Jose/Downtown

Great location, quite and comforts of home

No close self parking, so we had to use valet parking. Received mixed messages about late check out ability. Very uncomfortable bed and the air conditioning fan was broken. No real restaurant on site and breakfast was a joke. So crowded that people were standing in the lobby balancing plates. Food was cold and buffet lines chaotic.

If you have a car they no longer have parking garage, have to find city parking.

Staff were courteous and helpful with anything we approached them about. Will most likely return for future visits.

There’s construction that’s happening next to the hotel, they have white noise machines in the room which helps to drown out some of the noises. The breakfast here is absolutely amazing. This is by far and away the best benefit to this hotel! Every morning was a beautiful spread.

The stay at the Hyatt was not a problem except for the fact that the power was shut off on the Friday I stayed there. I felt a little disappointed that I had to pay full price for a day in which the power was shut off from 9 to 5 pm.

Nice hotel, convenient to the convention center. There is a lot of construction going on next door right now. They give you earplugs, but I don’t really enjoy sleeping with earplugs. They have a nice breakfast buffet, their menu options for the rest of the day are very limited and the food from that menu is ok.

valleyball game trip

The parking garage is torn down and you can only use valet to park your vehicle unless you want to park a couple blocks away and drag all your luggage across a construction zone. Also, check in was not pleasant. The woman was not helpful or even friendly about us asking questions regarding restaurants nearby. The room was adequate but all the construction noise was a lot to deal with during our weekend stay.

Hotel is super convenient to Convention Center. Staff very helpful and friendly. Breakfast is superb! Rooms are nice. Comfy beds. Bathroom/shower could use a deep clean. Construction on both sides of hotel and it goes through the night. Ear plugs are provided on the bedside table for your convenience. Noise was not an issue. Parking was a nightmore. Required to valet at $39 per night. Valet staff was so very nice and welcoming they were just way understaffed. Waited 30-45 minutes to get our car out of garage. Upon departure, valet was so backed up the 2 guys on duty walked a large group of us to the parking garage and let us get our own cars. Again the valet staff was great. Management needs to staff appropriately!