The front desk clerk was super nice. We reserved a room with a tub but the first room they gave us already had someone in it. The next room had no tub. There wasn't much water pressure, and the a.c wouldn't stay on.
Room was great. Hallway and stairwell smelled a bit musty and dusty. Breakfast was good. Front desk clerks didn't seem to know how to connect my Choice Hotels number.
I am a disabled service dog handler, and the individual that checked me in was so kind to move my room to one right next to an exit. She asked the legal questions regarding my service dogs, and was super kind!
We were in town for a wedding and it was nice to be able to use our room through the entire morning, rather than needing to leave for housekeeping to come in. The staff is great! We were wished a great day as we checked out, which has never happened before! Nice touch.