Optimi Rooms

I was due to stay but was unable to due to Covid19. They offered a voucher to re-use at a later date, even though the only date I needed was during Euro 2020 as I had tickets for the tournament. This location was booked up for those dates, meaning the voucher was useless. They refused to be flexible or offer any alternative. I have now lost out on over £200.

The place is amazing. I loved the experience of sleeping in a capsule. The receptionist was really helpful and explained everything perfectly. There is only one down point: there at least three buzzing mosquitoes.

Considering you get a private room, well capsule, with both USB and a regular international socket that takes a plug from many countries (at European voltages) to charge your phone, powered devices and even a tv, then this is a really good bargain. This doesn't have the most comfortable mattress and the design of the capsules might awaken the lighter sleepers among us due to the plastic being particularly noisy, but if that is unlikely to bother you then go for it. I spent 4 nights there and would stay there again should I find myself in Bilbao again.

I spent 4 nights here. Given the length of my stay, the manager could have given me a capsule far from the entrance. On the contrary, I got the lower one by the entrance. To be fair, this place is better than an average hostel in terms of privacy and noise-wise is similar or better. The capsules are generally excellent, with plenty of lights, clean, and have audio/visual facilities (Internet always worked very well), but non-existent sound proofing. Locking/Unlocking and opening the capsules, and lockers outside the sleeping area make unnecessary noise. One can easily wake up when fellow travelers get into their own cabins. I was lucky during 3 nights but on the last one, I got a noisy neighbour. Some other guests were also talking/whispering in the corridor in the morning... I couldn't sleep till asking them to stop. Generally it was not that bad though. The hostel also has good facilities for cooking, showering and automated machines for snacks, beverages, etc. Social areas are limited. It's certainly not the party hostel. The restrooms/showers need refurbishment, pieces falling/missing and all door lockers were not working. I think was generally clean. I've seen some couples on their 50s and I myself am in my late 30s. Plenty of youngsters. This is a place to sleep and shower. I was on business and didn't have a proper place to work. It's definitely value for money but if I could afford, I would stay in a proper hotel or B&B. Staff was friendly and helpful.

I had a very good experience, slept good! Alot of privacy! Great technology inside the capsule! My capsules mate are really considerate so that also reduced alot of noise to make the experience nice! Love the common area where I can have cup of tea! U have the kitchen and refrigerator if u need it!