Les enfants de moins de 14 ans ne sont pas admis dans l'enceinte du spa, et les enfants de moins de 18 ans ne sont admis que sous la surveillance d'un adulte
1. The valet and bell desk were great.
2. Front desk staff were not professional or help at all.
3. Brunch wait staff were not courteous and we had to constantly look for wait staff because they werenât around.
4. Seemed like staff in the restaurant or front desk didnât want to be in customer service or hospitality. Theyâre just bodies collecting checks.
The checking-in process took awhile. The room had trash left in it so not sure if it was actual cleaned. Room service food trays lined up and down the hallways for a solid 24hrs. When we went to the brunch, the server didnt come up for 20min, and food was basic and unfavorful.
Amazing historic hotel. Beautiful grounds. Beautiful rooms. Ate at the Mission Inn restaurant and had a wonderful meal. Took the tour of the hotel and learned a lot of its history and of the founding of the city of Riverside. Might be my favorite hotel Iâve ever stayed in.
Very nice stay. We meet up with family and reminisced about our fathers and uncles worked here and sister had her quincenera here and cousin got married here at the Mission Inn. It was pleasant and nostalgic
I had high expectations as I've never stayed at the hotel before but had enjoyed the restaurants and spa in the past. The rooms are large and comfortably space however there was a visible stain on the rug and alsi the ceiling in the shower was not clean. The housekeeping woke jecup daily at 8am even though i had the do not disturb sign on the handle. I ordered room service for breakfast 3 times and I can honestly say the cooks did not prepare my breakfasts properly. I sent them back each time mostly not eaten because it was so bad. In my opinion if you can't prepare breakfast you do not belong in the kitchen. I went to the pool and i havev to say I was very disappointed in the condition of the pool area. The pool really need a good pressure wash and i was hitten up by mosquitoes all over my ankles. Other guests complained about the bites as well. Overall, the Mission Inn has definitely fallen off in my opinion. I hope they can get things together.
The room was just ok, nothing special. There were no in-room dining menus and no map as to where the ice machine/elevators were. No data on what was available, coffee shops? Restaurants? Desserts? Missing stuff from the mini-bar, hope I donât get charged!
Well I cancelled the trip the before the cancellation policy and they were supposed to not charge me but they charged me full fare and taxes as though I stayed there. They have been giving me the run around and wonât respond to email or phone calls! Rip off beware!!!