NH Collection Milano Porta Nuova

The hotel was great with a nice location. However, we were given a smaller room than what we had booked. We had requested three beds to accommodate our group, but were initially given a room with two beds. The staff seemed put off that we asked for what we had booked and finally gave us an even smaller room with two beds and a pull out sofa. When we finally got an acceptable room, we had to ask for towels and bed linens for the pull out sofa. Chances are, I will not be staying at an NH nor will I use Hotels.com in the future due to numerous issues during this vacation.

The service at welcoming and during my stay was more then excellent! Eleonor was the best person I meet for a long time, the room was very tidy, breakfast delicious, staff most helpful. Everything was perfect. I would highly recommend it!

excellent hotel! Welcome drink upon to the arrival. Staffs are very professional and friendly. The hotel condition is excellent and room is spacious and chic with contemporary design. The location is perfect. My 2nd time to stay at the hotel, very satisfied.

No parking space, too warm room and no AC, breakfast was OK and service was good but overall more a three than a four star hotel.

Really great hotel, close to the city centre. I was there for business and it was quite the luxury! Very big rooms which are spotless and well decorated. Thanks for a relaxing stay with great breakfast!