Staff was very unpleasant, using profanity, tried overcharging me and called the police when I told them my bank was emailing me while I was standing at the counter for fraud detection. None of this was explained to me that you were going to put an additional 600.00 on my debit card for a deposit. I did speak to the manager who never followed up as she stated. I do not appreciate you Mr staff using profanity in front of my son and grandson and very unprofessional. Every single time I stay at the Hilton, there’s an issue. The last time I was in LA my boyfriends head was split open by your glass table that was pushed to close to the bed and that was overlooked and you did absolutely nothing to make that situation right. I then went to tru hotel and my card continues to be swiped several times for 100.00. There was a temporary hold on my card for another issue and once it was lifted, my card has been swiped several times in the past week for 100.00 which it should have been swiped once for the total amount. Our room was not cleaned but once after I request it be cleaned due to having children in the room. Garbage was not taken out. No clean linen etc. Hilton has continued to be horrible experiences. I stopped renting at hiltons for a year. Go back giving Hilton another chance and my boyfriends head gets split, my card was not swiped one time for the total but several 100.00 transactions. This has always been a difficult stay, nothing about renting at the Hilton has been horribl