Kupu Kupu Barong Villas and Tree Spa by L'OCCITANE

Wonderful stay with breathtaking views!

It has become nearly impossible to expect a standard level of service with common sense in ultra-touristy Ubud....unless you pay $250+ a night USD. This place isn't great. Don't book it expecting standard service.

Our villa, pool and views were spectacular, but what exceeded my expectations was the service from every staff member at Kupu Barong - they all were very friendly and were always willing to go above and beyond the usual role to keep their guests happy.

This hotel is long on charm but has its inconveniences. It consists of a series of private villas connected by paved pathways. The distances and hilliness are such that transportation is offered via golf cart, but the service is often delayed. Our villa was a two floor affair, with a living room, closet, and a large bath downstairs, and the bedroom upstairs, reached by a tight spiral staircase. Amenities were on the low side; for instance, neither a small fridge nor a microwave was available. There seemed to be a lot of young couples there by themselves, presumably on honeymoon. An hourly shuttlebus was provided into the nearby town (Ubud). The food in the on-site restaurant was good, as was the service, but meals were quite expensive.

excellent hotel and service. literally everyone at the hotel was extremely attentive and pleasant to talk to. It seemed the entire staff knew who we were, it was delightful. the hotel itself is beautiful and the villa was great.