The hotel, overall, was wonderful. The location was perfect , the staff was friendly, and the facility was clean. The one negative was the on location restaurant, Chads. We used to go there when it was Sambos and we loved it. When we went to Chad's, the serving staff was so unattentive. We were skipped over several times, so that the staff could help other folks who arrived later. The person next to me was complaining about the quality of his breakfast and the rest of the folks didn't have food and looked like they had been waiting for a while. The only good thing about it, was that it forced us to walk a couple of blocks to Jeanine's, a wonderful breakfast spot.