A hotel which believes itself to be a lot better than it really is. The Hotel is pretentious but does not live up to the expectations these pretentions create. The staff were badly trained, condiscending (" if you are cold, there is a thermostat to turn up - and we don't charge for that") and selective in giving attention to customers.
The service in the restaurant was poor, our waiter talked all night to the next table and our four courses took 2.5 hours to serve, three of the four courses were cold dishes and the hot dish was cold when it arrived.
The 40+ page wine list was so over the top as to be a joke, wish I could have challenged them on one or two items there perported to have available!
The curtains cannot block out the light, so the brightness in the early morning affects my sleep. The hotel has very few parking spaces, although itâs possible to find parking along the street.
Absolutely delightful. The staff is amazing Troy, Diana, and Kat. They did outstanding work, including helping us hand, deliver wine to our room so we could relax from a long drive. They care about how their guests are doing feeling and are comfortable. Itâs just beautiful.
Had a fantastic stay at the Carter Inn! The hotel is full of charm and character, with incredibly comfortable beds. Troy and the front desk team went above and beyond. Donât miss the breakfast - it was definitely a highlight!
Itâs the second time Iâve stayed at the Carter House Inn. We were able to check in early as we had a celebration of life to attend for a family member. Rebecca, the front desk staff was accommodating and very pleasant. The breakfast was excellent! I highly recommend this place!
Great breakfast, great bartender and staff. Rooms arenât fancy, but itâs a bed and breakfast type place. The charm is worth it as are the people. They hire well!
I stayed 2 nights - a week apart to and from the Bay Area. I've just sent an email asking what brand mattress the hotel uses because I didn't have back pain either morning! It was amazing!
The ambiance of the hotel is always lovely. I appreciate the complimentary glass of wine in the evening, and although I wasn't able to stay for the sit-down breakfast this time, I love that apples and beverages are always available.
Looking forward to my next trip to Eureka! I always stay at Carter House. <3 <3 <3
Great stay at The Carter House! Thank you the friendly staff for the warm welcome and the tasty breakfast & coffee. Looking forward to another visit soon.
We apparently booked a room in the newer building across the street from the Victorian building. Though I was surprised we thought since it had an elevator it might be easier. It was and our room was spacious, however like the lobby it was completely bland, no sense of thought was put into either space. Everything was painted the same color from trim work to walls to furniture except the ugly peel and stick floor squares. We were truly surprised by its complete lack of decor. A few years ago we had stayed in the Victorian building across the street and it had been cute and comfortable. Not sure weâd stay again because itâs not inexpensive and compared to so many other beautiful places weâve stayed itâs far from the mark.