Our pull out couch mattress cover was dirty, underneath was also dirty (the carpet) the hair dryer in the bathroom did not work, the shower turn off twice for 2 of my family members and the coffee maker was very dirty.
The door to the room was tricky to get into and the room was not thoroughly cleaned, but the comfort of the beds and the shower makes up for it. Will be back
When we arrived the front desk clerk was trying to get a man checked in and I'm not sure why it took so long but i waited for about 20 minutes. the lady gave us room 102 and I told her i preferred at least the 2nd floor because I don't like people in the rooms over ours because they are always really noisy and she said "oh these people won't be like that. Guess what - they were NOISY!! The carpet was dirty as well as the bathroom floor. when I got ready to get in bed the bottom of my feet were black. The bathroom floor was sticky. I will never stay there again!
The hotel itself was clean but a little dated. The staff was extremely helpful and nice. We had a suite and the furniture (chair) was very wobbly. The bathroom was definitely dated and needs to be remodeled. The closest door was off the track as they had measured for new carpet earlier. Breakfast was good. The indoor pool was great for the kids but is not heated. Overall I would recommend staying here. It was well worth the money