Love the LOFT boutique feel of hotel. Beds are super comfortable. This was my second visit and I will be back. Staff needs to get better versed on hotel recommendations though......were not very helpful ...LOL
Worst experience my wife & I have ever had at a Hilton Property! The AC didnât work in the first roomâŠThe TV didnât work & the thermostat was ripped off the wall in the second roomâŠFinally at 9:30pm we were moved to the third room! Pictures; The bottom of the AC was ripped off @ exposedâŠThe TV would not work at allâŠLastly, two pictures of the filthy, unsafe to swim in
pool. STAY AWAY!!
We just stayed one night. My daughter used the hotel wifi and ended up getting hacked. All social media was permanently disabled. It has been a hassle.
People were nice, though.
Great customer service! Everyone at the desk was friendly and personable during our stay. The rooms were very clean and cute! Loved the industrial NY loft feel. The beds are extra firm which was my only complaint and they really need softer sheets and heavier blankets because it does get very cold with the excellent A/C but I did ask for blankets and they provided them. Bar staff was friendly. Pool patio is VERY slippery. Sauna was nice. Pool was clean, a hot tub would be a perk! We are looking forward to staying again! And again! The price was perfect!