From check in to check out the staff were all amazing and friendly! They treated us like VIPs all weekend. Pool servers went out of their way to take care of us. The room was huge and the bathroom and shower were awesome. Our morning at the spa was enjoyable also with massages, sauna, steam room etc. Will definitely stay here again!
We had a wonderful experience during our stay at the Joule. Customer service is not always first and foremost these days at hotels, but The Joule goes above and beyond. Everyone from the valet guys to the front desk staff were all so friendly and helpful. Also, the text system they use to check on people is really helpful. The downtown location is so convenient. I will definitely stay here again.
Gorgeous hotel with beautiful lobby and artwork. The staff were very friendly and welcoming. The hotel smells great, we want to find the scent. Room service from the hotel restaurant CBD Provisions was the best room service we've ever had. Room was very comfortable with a great view of the eyeball. Amazing shower. Great location close to restaurants and attractions. Bath robes were so soft I had to buy one. Will definitely be returning.
Spent 2 nights for an anniversary celebration. Very relaxing atmosphere with dining options in hotel and nearby. Used the vehicle they provided for dinner one evening. They drop off and pickup within 3 miles. My dog was welcome at no extra charge. Seemed like a one of a kind boutique hotel with friendly staff.
I love the Joule and always stay here when I visit Dallas, but this was my first stay in a double queen bed room and I was not a fan. We had half-frosted windows that wouldnât open, which it turns out is because we were facing the 4th floor roof. It was just a darker, less bright room and had a strange bathroom setup compared to the single king rooms Iâve always booked. but the house car, coffee shop, bar, and restaurant are all too notch. The people here are all also very kind.