Hotel Floresta

Only disappointment was that it stated the pool was heated as we have a child of 3 years old and thought great only to find out no pool was heated at all so my child didn’t like it at all and he wasn’t the only one

terry, Séjour en famille de 7 nuits, Début du séjour le 22 févr. 2020

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Our short break

When we arrived we had a few problems. The lights in one bedroom didnt work at all & only one light in The other. The kettle lid was broke. Saying this we told reception next morning & they quickly repaired everything. Didnt use pool or bar as only there two nights but looked nice.

Séjour entre amis de 2 nuits, Début du séjour le 17 janv. 2020

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Plenty going on for the children,mini golf,football pitch,tennis court etc

Séjour en famille de 7 nuits, Début du séjour le 2 janv. 2020

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We has an upgraded apartment from 1 bed to 2 bed which was a pleasant surprise.Well maintained and loads of pool. many palm trees is very pleasing to look at. The pool water is cold thou apart from the main large swimming pool. Our room was a bit smelly. the furniture must be upgraded as thats the big down side of it. I would certainly come back hopefully to a different rrom.

Séjour en famille de 4 nuits, Début du séjour le 30 déc. 2019

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Great hotel

Great little hotel, food & drinks were of a high standard & great location. Would book again.

Séjour de 7 nuits, Début du séjour le 1 sept. 2019

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Great value hotel

Great hotel in good location. Staff friendly and very helpful. Was self-catering but had dinner in hotel. Great selection of good quality food. Apartment well equipped, spotlessly clean and serviced daily. Hair dryer was a hose with nozzle - impossible to style hair, no settings and hose gets very hot. Have stayed here before and had more modern hair dryer so maybe this one just hasn't been updated yet. Would definitely go back, it's well run, quiet and feels very safe. Great for couples or families. 3 pools well supervisedone.

William, Séjour romantique de 7 nuits, Début du séjour le 11 juin 2019

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Good Value hotel Self Catering

Overall very happy with this hotel. Check in was the smoothest ive ever hand & very helpful & polite reception staff. Went self catering & looking at other reviews i feel it was the best option. Lots of choice to eat out in the surrounding area. Bar snacks were good value for during the day. The pool was extremely cold early in the day but heated up around 1-2 . This was my biggest fault with the hotel. With kids the pool should be warm from early morning. Also some background music around the pool for some part of the day would be nice to liven things up. Location is very good, just across from beach, bars, shop. Ive visited Lanzarote several times & i would have no problem returning to this hotel

Séjour en famille de 9 nuits, Début du séjour le 6 mai 2019

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Good enough but there is better!

We stayed for a week all inclusive when we arrived at the hotel we were created by a friendly lady at reception and were told we were going to have to wait two hours to check in as our room wasn't ready. We went for lunch at the all inclusive. Our room was nice and clean and a good size with a balcony etc and had most of the amenities you need except we didn't have an iron in the room which I personally need when travelling. The food each day was fine it wasn't anything exciting but certainly was eatable and the staff were always nice and helpful. The pool area is large and there are sunbeds etc and the hotel is located on the area we liked close to main resort but far enough to be quiet in the evenings. One problem I did have with this hotel was there were extras you had to pay for not included in the all inclusive certain drinks and snacks were on show but had to be paid for which I didn't like it's all inclusive we paid for so surely it should be. There is a limited all inclusive drinks menu which was so basic we got fed up drinking the same thing each night not much variety unless you pay for other drinks which again is feel should have been included for all inclusive guests.

DAVID, Séjour romantique de 7 nuits, Début du séjour le 26 avr. 2019

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Great family hotel across from Matagorda beach. We had a seaview room which was a spacious one bed apartment exceptionally clean. Food was great, we were all inclusive and always a good choice. Staff work really hard to make your stay comfortable, we will definitely return

Séjour en famille de 5 nuits, Début du séjour le 20 avr. 2019

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Good location by beach but everything else awful. Entered room to letter saykng get ready for your departure....so welcoming. Pool big but NOT heated to 27 degrees as claimed by hotel. Food was the worst I have ever had with either no taste, cold, sour or just inedible. Even juice at breakfast was watered down and sour. We regretted paying for half board but at least we didnt waste even more on full board. Even on half board you pay for drinks at dinner unlike other hotels. You pay 1.50euro for a safe but its so small its useless. Snooker tables were marked out of order most of the time. Apartment only had air con in lounge not bedroom which only had a fan. On cold april nights there is no heating. Sofa forms the sofa bed and is rock hard. Kitchen is only minimally stocked. No free tea or coffee or even water. Hotel behind has deafening entertainment at night making sleep impossible till it finishes. Raised concerns during welcome review and got sarcastic response from hotel blaming my issues on us only staying one night. At check out we waited ages whilst they sorted other issues and they never even asked how our stay was. Also first ghing on our leaving day new beddinv was dumped outside our door as if we hax overstayed our welcome. Truly the worst hotel Ive ever stayed at including hotels less than 30 pounds, when this one was over 100!

Séjour romantique de 1 nuit, Début du séjour le 14 avr. 2019

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