Lodge K Hôtel & Spa

We were so incredibly looking forward to our trip at the K Lodge our 4th visit to Marrakesh. The hotel is beautifully landscaped as you enter. February is a low season so we had the place pretty much to ourselves and yet the service was really poor. During our 3 nights there we had to ask twice for toilet paper which never arrived and husband had to nip to reception where he was told to take it from the reception toilets. It would be such a nice service if they just took the time and did it themselves instead of us arriving back to the hotel to find no toilet paper and then do it ourselves. The food is really below average and staff are clueless what they're serving. As I'm pregnant I asked if the grilled veg where freshly grilled there and then and was told they were but ut arrived grilled but cold straight from the fridge! The staff spent time in the kitchen chatting and we were waiting so many times for our breakfast due to them being busy. On our last night we had a meal there and again the Aubergine Caviar was, in fact, a vegetarian meal and it wasn't hot as the waiter had assured us which was so upsetting as I asked so many times. The sink in the bedroom is not well thought it is so wide that both my husband who is tall and I struggled to wash our faces as the length between taps to end of the sink is silly long. What we absolutely and most disliked was the bed. It was so hard and we didn't get one night of good sleep. We left tired and disappointed.

Unique concept. Peaceful and tranquil Greeted with welcome drinks very pleasant check in and assisted to our lodge. Fresh fruit and drinks in the room awaited us as we were shown around our quarters for the next few days Amazing concept with individual lodges that have exquisite decor and facilities Each themed lodge has its own unique style. However high your expectations you will not be disappointed. As with all other reviewers I must concur that the staff have been second to none and are a credit to the owners. thank you for creating an amazing oasis in the desert.