Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms donât have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.
The water to the hotel was shut off by the city for over 12 hours. Staff seemed very confused about how to handle things and didn't have any language around offering alternative bookings or compensation to impacted hotel guests; just bottles of water to "wash up with".
Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the âLibraryâ. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!
The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance