Riad Hikaya

The service was excellent. Wadia the manager is extremely nice and goes out of his way to help you. Great experience and hospitality from the staff.

Amazing staff and lovely riad! Thank you for putting up with our messes!

John greeted us and spent 2 hours briefing us on Marrakech; best sights, best restaurants, excursions, people, culture, history, scams to avoid, bartering tips, personal safety, .... This gave us a lot more confidence in what is quite an alien environment for most tourists. We really enjoyed the whole experience from beginning to end. We will recommend Riad Hikaya to family & friends.

Looks like a movie set but like a movie set, many things are visually appealing but actually don't work. Shower sprays all over due to connection which should have been fixed before guests arrived. Shower stall pan overflows. Beautiful Copper Tub but we had to use it as a luggage rack (no luggage racks). We only had two small rollaboards, one had to be placed in the bath tub and the other high on a shelf across from shower. Leather and cloth slippers were previously used. After bed was made one day I found a small white worm between the upper and lower sheet, also a little dark bug that when I squished it made a small red smear on the bed. The staff were nice but not trained and/or supervised well. We ate a meal there the first night but never after. While the cous cous grain was cooked nicely (best I had in Morocco) the lamb and chicken in both dishes were very tough and dry. Staff had a problem with anticipating our daily needs and needed to be reminded of coffee preparation and had to be taught how to boil an egg so the shell would come off easily (a little salt and vinegar). Staff were very nice but not very experienced. Dinner was one of the costliest we had in Marrakech and one of the worst (meat wise). I suggest the vegetarian cous cous. In closing, I'd skip this movie set until it gets its act together.

They were wonderful to me. I felt like their attention to detail was carried through out every part of my stay. The manager was thoughtful and reliable in his overall capacity as director. The women who attended to my care were also attentive to details, professional with heartfelt attention.