Hotel Palace Galapagos

The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.

I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways. The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began. My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance. In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options. Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!

This was an excellent hotel. The location was walking distance to the main street. The service was excellent, the hotel staff went out of their way with booking tours, information for taxis and other town information, added comfort in our rooms and daily breakfast. Our extended family is from Ecuador and we will stay again at this hotel when we return in the future.

Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back😁

If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.