Every person working there was friendly and helpful. The room itself was quiet, very comfortable and very nice. I got a great night's sleep every night I was there.
I definitely recommend staying here.
Changed sheets for us. Got extra soft pillows. Lots of water in non-plastic cartons. Helped us with bag storage. Helpful with directions and use of the T. Very pleasant staff. Straightened out complex registration.
The hotel was beautiful, but check-in was a little bit problematic. They gave me a room in the basement and not the category I paid for. I paid for a double queen, and they gave me a much smaller, less expensive room.
Eventually, the manager resolved the issue and gave me the category room that I booked on hotels.com.
The manager said that she was unaware of the category I reserved. I had to show her the receipt from Hotel.com.
All staffs are super friendly and helpful. In overall, itâs very welcoming, boutiquey and in a nice neighborhood and T station is right front of the hotel.
Our flight was late in the afternoon and they let us do a late check-out.
Not sure how good the hotel would be if you are looking for a business trip and prefer to have a separate working area besides your room. However, they have a lounge setting lobby area that you can hangout.
I will definitely recommend the hotel and will come back to stay in my next trips.
Great stay at this lovely property. Everything was immaculate from the check-in area to the room. The bed was comfortable, the bathroom clean and the room relatively quiet. Great location at one end of Beacon Hill with shopping and restaurants. The T red line right outside the door. Highly recommended.
Excellent stay in every aspect . Will return! Restaurant outstanding. Very clean. Bed very comfortable, no smells, lobby, elevator, gym, REAL plants, friendly helpful professional staff. Located near great shopping and medical. Pleasant 5star turndown service -which is rarely seen anymore.
I like the minimalist decor and the comfort of the hotel. There was nothing I did not like, other than being told that I should not use Expedia but make reservations directly with the hotel and that despite my Expedia reservation, I would be given a nice room.. This did not make sense to me.
Delightful stay at a beautiful hotel. Walking distance of all the major sights and in a very nice neighborhood for walking. Small town feel in a big city. I would definitely stay here again!
Love The Whitney! Front desk staff very welcoming and professional. I called for more coffee and creamers and they were delivered within 5 minutes. Will definitely return here