I had travel for leisure and it was relaxing, exceptional service, amazing food with multiple options and as much alcohol as you may like. Plenty of activities and entertainment throughout the day. I stayed for 6 days and there was never a dull moment with Hyatt Zilara. We had an amazing time. When we needed a taxi, the concierge provided it to us in a timely manner. Ensured that we had an opportunity to visit popular excursions and ensured our safety every time we left the hotel. Definitely recommending.
Tuvimos una agradable estadĂa en este resort aunque sus servicios y restaurantes no ofrecen la misma calidad⊠algunos fueron excelentes y otros dejaban mucho que desear.
If there is a better all inclusive, I need to see it. Overall, this far exceeded our expectations. If I was splitting hairs, the AC could be colder and some food you may not love. However, you can always get something excellent to eat. The staff, the views, the pool, the coffee bar, the beach are all awesome. If you are a hotel snob, you will not be disappointed. This is the nicest resort that I have stayed at in the Caribbean. We have been doing Atlantis And have done the Hyatt in Aruba, but this was much better than both.
Hotel not worth the money. Food was just ok and service regular. Prefer to go to a normal hotel and pay for my food and get good food. If your are a foodie do not try this hotel.
The good
Your staff
The food
The weather
The Bad
The host said he was going to do something for my wife's birthday, and she was a little disappointed when nothing happened
The Ugly
The smell of our room was terrible. I wanted to switch rooms, but my wife doesn't like to be a hassle and didn't want me to say anything. I think you moved other guest based on the smell of their rooms and were hoping to bring it up to us, but no one did, and she didn't want me to say anything. We kept our door open fan on full blast and air on and it didn't do much to the smell. We traveled home smelling like the room and felt really bad for the people on the plane around us. I had to leave my luggage and clothes in the garage last night because I didn't want to move the smell into the house.
My wife agreed to a sales meeting because the men outside breakfast was really nice, and they told us it would pay them commission and she said she would do it on her birthday the last full day of our trip. We spent more than 3 hours with your sales team and i told them multiple times no. They kept brining different people in making more and more offers we weren't going to take. Finally, my wife had enough and told them no as well and they finally gave up the hard sell. I knew what the whole thing was and i tried to talk my wife out of this but she felt bad for your staff and his commission so we went. After we finally got out of the hard sell my wife apologized to me for the whole thing. I felt terribl