DoubleTree by Hilton Austin - University Area

I liked this hotel so much that I booked my next stay before this one ended!

I enjoyed my stay. Very close to the university and LBJ Library whice was very comfortable for me. The crew at the reception desk were always very nice and cooperative.

The floor we stayed on was under renovation. We had to walk through debris and smelly construction workers eye balling my wife and daughter. I never stayed at a hotel that charges for incidentals such as parking and water. I understand renovating a floor but why put paying customers on the same floor? The bed was not comfortable, hard lumps. My wife did not get a good nights sleep. The air conditioner would keep the room at a decent temperature: we set it at a certain temp, it would run, them cut off for long periods of time. Then we had to set it at a ridiculous low temp just for it to stay a consistent temperature. My family and I are not high maintenance. We are happy with very little. I was surprised at the poor experience we had at this location. The staff was courteous. The location of the hotel was perfect for our purposes for traveling. I will not stay at this place again.

The professionals at this nice hotel were top-notch: Friendly, helpful, and went out of their way to make our stay exceed our expectations. We were totally impressed with this hotel and would definitely stay here again. Very convenient too!

Wow! We chose this hotel because of the great price during graduation weekend and his location to the graduation ceremony. Expectations were low. However, we were blown away by the incredible staff to help in every way possible! They were top-notch and extremely nice and professional. Everything about this hotel was much better than expected! We really enjoyed our stay here and would definitely return! The only tiny suggestion would be to add an outside bench for the grandparents, who had trouble standing while waiting for a car to pick them up.