Great stay, choice of pillow firmness would be appreciated. Nice to have fridge and coffee in the room. Hot water temperature was excellent. Room was comfortable.
Spent a couple nights on solo trip. Didnât not feel hotel room was safe. I could see thru crack in my room door outside thinking someone could slip something in door and come in easily. Would not stay again in a place I felt unsafe.
The hotel wpuld need a bit of uplift in terms of modernisation of rooms and facilities.The staffs were absolutely amazing. The location was great too..
I booked a one bedroom suite at this hotel. They instead received the 3rd party reservation as king bed high floor. This was the smallest room I've ever seen (and I've stayed in NYC) and definitely NOT the suite I paid $500+ dollars for. They offered a rollaway and points for the trouble but could not honor the reservation as booked. We drove home.
The overall hotel is old, all hightops in the lobby so not accessible. The elevator did not have keycard lockout so anyone could enter any floor. The staff were eh at best. Marriott should renovate asap. Better to book at Moxy nearby.