The hotel was smelling of complete urine on the walkway to my room on the 2nd floor. Once inside the toilet was LEAKING WATER and they had a serious problem with ROACHES.
I had to wait for over 30 minutes for someone to show up to check me into the most dirtiest, rundown, uncomfortable hotel that I have ever been in. There were bugs crawling on the dirty floor. It was an awful experience! I recommend removing this hotel for your offerings.
You get what you pay forâŠi didn't even stay the rntrie night once I saw blood on the walls o left tried gl go to the front office and nobody was there to service me
Booked a room through Hotels.com. Received a confirmation and when arrived at property I was greeted by an employee in the parking lot. She asked if I was ok and I said I am here to check in. She informed me that my room was no longer available and that they are completely booked. She said I needed to contact hotels.com by 10 pm to cancel. I made contact and they needed to reach the hotel to confirm. They did not answer any calls. I even tried to contact the property. I was charged for the room and now I am having to waste time to get my money back for a stay I didnât even have. The property is completely unprofessional. I would not recommend staying here.
Well there 3 unhappy guest in front of me. There was no front counter person until like 3:20pm. There was multiple request for towels and never received them. And to top off the stay, there were roaches in the room. Definitely will not be staying at this place again
1st room main light didn't work. TV didn't work, room was dirty. Went to lobby to inform them; waited 10 minutes for staff member. She moved us to another room. People were smoking weed outside. TV didn't work, tub had dried blood in it, room was FILTHY. Didn't sleep, just impatiently waited for morning to check out and never return.
As we were checking in, another test was having a personal problem. Iâll checking in. I think the staff handled it kindly I was very impressed. Iâm very happy with my stay.
The picture on the site isnât the same in person. They have roaches, the room door you had to lift up on it in order to lock the door, They didnât have extra clean towels, lots of smoking in the hallway. My room key stop working and it took the front desk clerk like 30 minutes to come, theyâre understaffed overall I wouldnât recommend that place to my worst enemy.
The door was open when we arrived and a cat was inside. The landline was not connected. The carpet was wet. There was an awful smell. The most outrageous thing was that there was feces left in the toilet. This place should be condemned and I should not have been charged!