H10 Las Palmeras - Arona

Agréable séjour en famille. petite boutique en bas de l'hotel.

Super séjour avec notre fille

la piscine est grande mais l interdiction de réserver des transats n'est pas respéctée et personne ne fait rien.L hotel est bien situé en bord de mer et proche du centre ville mais le pub du dessous nous a empêché de drmir jusqu à 3h du matin.Le self n est pas très bon ni très varié par rapport à l'hotel en face...le lit est dur et il n y a pas de lit pour 2 personnes, ce sont 2 lits rapprochés avec un trou au milieu.

An appalling experience - room attendants / cleaners and waiters are lacking manners. We were almost turfed out of the corridor by a cleaner that pushed the cleaning station between us and just missed mopping my husbands face! The food was not good and the service equally bad. We had such a bad experience that will never return to the island (and avoid Spanish territories) as locals are arrogant, lacking manners and very rude. Sight seeing and the beach was mediocre (there is no private beach) and overcrowded pool area which is not built to accommodate all guests, so you have to "fight for a place..." On the positive side, the guests were nice and friendly, tourists were trying to have a good time without being offensive to others. We wish we could say the same about the hotel staff and the car rental!!

overall the hotel is spotless ,plenty choice of food and named drinks ,cocktails and cava all included . only downside is having to queue up in the mornings half an hour before the pool opens to get sunbed by pool