Hampton Inn & Suites Boston Crosstown Center

Hôtel un peu bruyant du côté route du à la proximité d’un hôpital (sirène des ambulances). A part cela nous apprécions toujours autant la chaîne Hampton Inn

Long processus d'enregistrement, pas la bonne chambre avec le bon nombre de lits...tout est par contre rentré dans l'ordre mais avec une perte de temps assez importante.

Nous cherchions un endroit pour visiter Boston en évitant d'utiliser la voiture. La plupart des hôtels au centre-ville charge 50$ USD/nuit pour le stationnement. Ce dernier, à environs 20-30 minutes de marche des principaux attraits, coûte 25$ USD/nuit en stationnement. L'hôtel lui-même est récent, propre et confortable. Le personnel est courtois et décontracté. Le buffet du matin est correct mais je déplore l'utilisation de vaisselles et ustensiles jetables. Il est vrai que les alentours de l'hôtel sont peu attrayants. L'hôtel est à proximité d'un centre d'hébergement pour les itinérants, d'un hôpital (bruit d'ambulance) et d'une autoroute. Toutefois, la chambre est suffisamment insonorisé, rien de tout cela n'a incommodé notre voyage. C'était l'hôtel parfait pour découvrir Boston.

Nuit agréable malgré une insonorisation insuffisante sur l'extérieur (bruits de circulation ) Agréable petit déjeuner

Environnement pas vraiment sécurisant, hyper bruyant... deux restaurants seulement à proximité immédiate !! L'hôtel en lui-même est super heureusement vu le prix payé La literie serait à remplacer dans la chambre que nous avons occupé Le négatif en plus c'est que nous étions juste à côté de la salle de fitness... tout se ressentait !

Everyone was very helpful and reassuring in these coronavirus days. Purel everywhere. A bit of a scary neighborhood on one side of the hotel, but they do a good job isolate in the hotel from that. Everything is geared toward the other side.

Trauma center next door, noisy all night. The breakfast was awful.. All i saw was one waffle iron for all the guest..considering the number of people that were staying there was torally inadequate. Tables were scattered in lobby area with some breakfast item..very dissapointing and unsanitary. Where the staff weren't rude..but not very wrlcoming avoiding eye contact so they wouldnt be asked any questions..according to check in clerk..vending machines were not reliable and directed us to small refrigerated drink area at the front desk that had 4 choices in it...You had to keep your kids away from windows due to all shady characters that were hanging out outside.. The cuban restaurant attached to the hotel was ok..nothing we would go to again. Parking area were confusing. We wont be booking this hotel again

Everything was perfect just suck have to pay $25 for parking

Quick local stay, close to Boston Medical Center. Super convenient, friendly staff, breakfast included. A value-for-money stay very close to central Boston.

This place is nice, as long as you don’t run into any issues. If you run into issues, good luck with getting them resolved. I am giving them a poor score due to management. Pros: comfortable beds Free breakfast Clean facility Free shuttle to airport and convention center Most of staff were very pleasant Cons: Location is very sketchy. Lots of homeless. Several of them walked into the lobby screaming and made me feel unsafe in the lobby. My window had a direct view of where they were hanging out on the street. My Uber driver told me to not walk around the hotel by myself. 1) On day 1, I complained that our shower water was cold and the pressure was very low - they told me they would send maintenance while I was out (9am -6pm). When I came back, they had not fixed this. 2) day 2, I complained about this again. They sent someone in the morning and told me it was fixed. The temperature was fine but the pressure was still very low. They said that I did not communicate that to them clearly and said they would send someone when I was away (9am -6pm). Still no resolution. 3) Day 2 evening, I brought it up and asked about a room change or a small credit. Since this was booked by hotels.com, they said they could not process a credit because it was paid by a third party. After my stay, I called hotels.com. My hotels.com rep said that the management denied that I brought up any issues till I checked out. They would not change their decision on the credit.