The food they serve is lovely. The roof terrace has an amazing view, the people who work there are very kind and great hospitality. We had a wonderfull stay at riad Karmela and Zineb (pool).
Riad Karmela was an outstanding hotel. Welcoming, comfortable, beautifully decorated. The staff was helpful and supportive with everything we need. An absolute gem of a place.
Sehr netter und persönlicher Empfang mit Tee und Keksen. Super freundliches Personal, Hammam und Massage 1a Klasse, Zimmer grosszĂŒgig und gut ausgestattet, FrĂŒhstĂŒck grosszĂŒgig und abwechslungsreich. Herrliche Terrasse. ZuverlĂ€ssig, pĂŒnktlich, absprachefĂ€hig.
Das einzige: Die Duschbrause ist unvorteilhaft montiert, man kann nicht darunter stehen. Aber das ist Jammern auf hohem Niveau.
We were upgraded to a better room in the adjoining Riad Zenab which was beautiful. A small pool outside the room. Service was excellent. The two Nourias were very friendly and helpful. Breakfast was good but was only served in the Zenab fit the last two nights. The first two we had to go over to the main Katmela.
Riad Petite Karmala if a very nice place to stay at. Well located in the old Medina. Rooms are nice as well as the staff. Khalid works in the food area is a great helpful guy. I lost my cel in Casablanca, but was found by someone. Khalid helped me to contact the hotel where my phone was left which I would have had a hard time to do by myself. They have professional staff that are all helpful and willing to help in many areas. My only complain is that the room was noisy at night with lots of knocking like a hammer, which made sleeping very difficult. I am not sure of the source of the noise, but when I shouted and knocked on my bed head the noise was reduced. The air condition also made strange noises. Overall it was one of the most professional places I had stayed at in Morocco. The food is great and priced well. Breakfast was rich and has a variety of choices.
The staff was very accommodating.