Everything was great from the time we arrived at the resort until we arrived back at Punta Cana Airport. All employees were very helpful especially are Butler Johnson. He was there for all our needs. He answered all questions from beginning until the end of our stay. The bartenders and wait staff were very friendly and prompt when we wanted a drink or food. Thank you and the staff for the pleasant stay in Punta Cana.
Great upstanding Resort and excellent service and excellent food options, thanks Alberto ( Animacion) and Roberto GM. It was an excellent experience and we will definitely back again.
Donicio from the bar by the theater
Angel from the pool
Cristopher from the animators made out stay perfect all three gave perfect service they had great aditudes they always wanted us the feel at home Angel the waiter at the adult pool did everything to make us welcomed and donicio from the bar was always on point with drinks never letting us down. Chrsterpher also was great employee, he made us laugh and was always attentive making sure we were ok and were informed about everything and anything that was happening at the resort, everyone else was good too just these three workers that i mentioned were outstanding. Thank you guys for everything ,
Will be returning!!!
Honest review of Secrets. The property, pool areas, staff and food are excellent. They really make it feel special. The major down fall for us was the lack of beach activities, nightly entertainment, and the pressure to upsell you upon check in. The staff funnels you into raffle opportunities, but itâs just a gimmick/guilt trip to get you buy stuff. Speaking of buying stuff, the resort charged us $26usd and $34usd for two bottles of sunblock. Also, the casino staff was super unfriendly and they tried to pay me half of what was owed. Beware. Lastly, the beach area was beautiful except the guys standing just off the beach waiting to bother hotel patrons with bird photos and excursions.
The staff were attentive and friendly, the rooms were clean and comfortable, and the amenities were top-notch. I loved the private beach and the water sports activities. Highly recommend!
Stayed in the ocean view king bed suite - at first unsure about being on the first floor, as there was no ocean view. HOWEVER, the convenience of being able to walk 10 feet to the preferred (quieter/better drinks) pool area was awesome.
Our concierge âSuper Dâ was fantastic. We ate all all the restaurants (Mexican and Steakhouse twice) and enjoyed the casino and Spa. The BUFFET may have been the highlight of all dining options. Clean, fresh, good service. We regret not visiting the buffet before the third of seven nights.
Very clean, very safe. Sat through the timeshare presentation for 200 dollars off at the spa.
We want to visit more Secrets resorts but we will probably end up coming back here! 9/10 Would recommend.
Beautiful resort, great staff, awesome pool areas and entertainment, and nice incentives for preferred members! The one negative comment would be the food gave my wife a stomach bug and was sick for a couple of days.
Overall we enjoyed our stay