Street appearance not bad. Always a note in lobby--back in 5 minutes. Room was small, not really clean and quite shabby. Rooms were occupied by sketchy looking folks. There was a truck in the parking lot with someone living in it. Nice that these folk had their own swimming pool. No working ice machine and pop machine had a hole burned into the front window. Scariest was electrical. The switch at door would not turn bed light off and nothing on lamp to turn it off so we removed the bulb. A note posted on side window of office and on a room window . This note was from the city of Kelowna stating there was to be not work done by plumbers etc. Don't know what it meant but looked very offical with a warning of huge fine if violated. Should have moved but very busy Saturday night
Booked this room as it was pet friendly and we were traveling with our dog. The bed was very uncomfortable and should have been replaced a few years ago. Kept thinking it was going to break every time one of us shifted as it would crack loudly. Bathroom was not well cleaned, thick dust/dirt on the trim and door. Overall very tired, unmaintained motel.
Our room was dirty, dont think they even cleaned it . Found a cockroach and two other bugs in our room. Will never stay there again. Had to wait for the front desk person to arrive so we could check in.
These is the 2nd Best Canada inn having a note at the front desk will be back in 5 minutes.. need to wait and knock on the staff room for them to come out. The sink is clogged .. will not recommended
They even don't care about you the guy who was on the front desk was on his phone all the time even when we check in there was a note on the door that the office open at 9:00 am but he was not there and when try to call him on the number that was provided on the note he was not picking and then after 20 minutes he was coming out from his room while talking on the phone and didn't even give us a call back he was just awful poor service
There was no one at the front desk when I arrived. The room was filthy, I should have just left right then and there. But I didn't. I didn't take my shoes off until I went to bed because the floors were so filthy. The tv didn't work so they brought me a second tv, which they did right away. The people upstairs came to their room around 3am and were stomping around. The water in the toilet ran all night as well... I will never stay there again!!!
You get what you pay for here. Itâs not bad but definitely a 2 star at best. The bright spot is the clerk/manager who seems to be a jack of all trades for the motel. He is excellent!
Hotel a little bit outdated, however it was ok to stay overnight. Service was great and no issues. Location was good to visit different paces and parking was great.
For less than $100 I got a room, comfy king bed, clean, fridge & microwave, decent shower, and not just a desk & office chair, but also kitchenish table & 2 chairs.
Only picky things Iâll call out: toilet paper dispenser was in an awkward spot and there was no lounging chair. (Had table & chairs instead and this was an okay trade off).
Next time Iâm in Vernon I would stay here again.
This place punches above its weight class.