The management seem very disorganized, when we arrived we were told our room would ready in 30 mins. Which we were fine with, then my wife asked if there was a restroom she could use and we were escorted to a room they were cleaning to use the bathroom. When my wife came out the management said we could stay in that room. A room we did not reserve, with 2 full beds, we reserved a room with a queen. Ok we will make it work, then I find out we were overcharged for a room we did not reserve. The room was very nice and clean but the couch which was nice, was unsitable, you needed a prybar to get out of the couch. Now we had to sleep in separate beds and a couch unusable, the tv was difficult to use. I should know I installed surround sound systems and tvs for a living. While all in all a nice place don't have to high hopes checking in.