The room was clean and tidy. The location is good as it is opposite shopping mall and only about 15 mins from the airport. It is definitelu value for money.
We checked in at Serela Hotel very last minute and there was no Standard room left, the receptionist, Giant upgraded us to Deluxe room instead. He was really helpful and friendly.
lokasi dekat sekali dng ciwalk,cukup dng jalan kaki j,parkiran terbatas tapi terbantu dng valet&security yg siaga,kamar bagus,makanan cukup,petugas ramah2,terima kasih serela&hotel.com
It's really near to Ciamplas Walk, you only need to walking so don't worry about food. Nice hotel with good ambience. the staff really friendly and helpful
Saya sangat nyaman bermalam di Serela Hotel karna tempatnya sangat strategis dipusat perbelanjaan Cihampelas. Kamarnya juga bersih, dan pelayanannyapun baik. Hanya area Parkirnya sangat sempit dan extra breakfastnya muahaaalll dan kurang fariasi. Selebihnya saya sangat puas dan pasti akan kembali lagi jika next bermalam di Bandung. Thanks Serela...
Rooms were extremely dull with dark colors and very little lighting
Toilet water pressure is very low I checked more than 3 rooms
Room sizes are quite small