Global Luxury Suites Mass General Hospital

I have to give this stay a 5 star on everything. We went to Boston for medical treatment for my middle son. Tried to find a place that was easy and simple, but provided us with the comforts of home. The condo was great. When we return next year, our plan is to book unit 413 again!

Very misleading listing. We booked the stay specifically because it said they had an outdoor pool, but when we arrived they said the pool access wasn't included and we could pay an additional $400 to get access. The pool isn't on site either. It is a quarter mile away at another location. Very disappointed.

The suite we stayed at was very comfortable. The only drawback was the mattress on the sofa bed in the living room where my daughter had to sleep on which was very uncomfortable and you could feel the metal springs which had no protection . We also called their customer service 800 nr. and asked for an extra blanket but never got one delivered. They said we don’t have anyone in that vicinity to bring one for us. Other than that everything was very comfortable and the location was really great being close to where my daughter had to move to.

Spacious one bedroom condo. Quiet neighborhood. Easy access to everything.

Overall, our stay here was nice. I liked having the extra space of the apartment, and while located next to the hospital, it is only a quick walk away from Beacon Hill and the Charles/MGH T station -- very convenient. What was frustrating about the experience, however, was that because this is not a "hotel stay," they did not offer luggage storage if you arrived early. I had assumed this would be the case, given the price of the stay, and it was not until after we had booked, that we were notified we would not be able to store our bags before we checked into our rooms. We managed to find a work around, so all's well that ends well.

Very close to MGH, clean and comfortable. On negativne side iz overexpensive garage without in and out option.

When we arrived and were taken to our room, it was obvious the room was not cleaned. The beds were not made, the room smelled terribly. Even the person who took us to the room apologized. It was memorial day weekend, so I immediately called another hotel to try to secure a room because there is no way I was staying here with my wife and 3 children. Upon securing another hotel, I was informed they would come and clean the room for us. I told them it was too late because I had already booked another room. Their response...no refund because they were willing to come and clean the room. Needless to say, I would NOT recommend anyone ever staying here. Disgraceful.

This place was really great. I was in Boston to see my Dad in the intensive care unit. It was really nice to just walk across the street and be at the apartments! The prices were far more affordable than any hotel in the city!! The unit was very spacious. It is a 5 minute walk to Whole Foods Market and Cvs, there are also some beer stores and restaurants etc. pretty close by. The area is very quiet and safe relativly speaking. The check in was a bit akward but, fairly easy. I would highly recommend this property!

I stayed for just a few days while my mother was in ICU at Mass General. I barely used the room(s) at all because I spent the majority of the time at the hospital. I wasn't originally aware that this was an apartment rather than a hotel. Because of that, the front desk personnel act more as an apartment doormen rather than a concierges. Also, there was no regular service, which I really did not need. I loved the view of the city lights from the bedroom windows and the short walk to the hospital. I did not have the chance to use any of the amenities. I would book again if I ever have need to return to the hospital simply for the convenient location.