Disappointed..
The room was ok, just the bed not really comfortable, I suppose it needs to be changed.
The customer service at the pool was terrible, wait time for towels and a really rude woman at the bar.
Many people at the pool, especially from 5pm, who are not Hotel's guests come to the rooftop and you don't feel guests anymore. People seating everywhere, taking pictures without taking care of the guests, one couple walked on our bag and took a picture literally next to us..
It was the 5th time we stayed at this hotel, the location is really great, we went to many Iberostar Hotels, and despite the warm welcome at the desk on our arrival, the rest was not at the level it should be. We won't coming back again.