4/10 Correct
10 déc. 2018
First we didn't receive the details regarding the arrival procedure.
Due to a thunderstorm the week before our arrival, the elevator was out of service. We didn't get hot water for the showers during 2 days.
We informed a staff member but the hotel provided us a solution only 2 days after our report. We learnt that the person in charge of finding an alternative didn't inform his manager concerning to our problem...
We finally get a room including hot water but the last night another issue: the electric system was out of service for several hours...
However the manager was very nice and it was a staff member very efficient, friendly and he provided us a lot of information relative to touristic visits, restaurants and majors sites to visit!
The view on the terrasse is incredible and the room was pretty nice and clean.
Voyageur vérifié
Séjour de 4 nuits
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