Less than I expected. I was expecting comparable to courtyard inn or hyatt place, and it was not. In Reno, it is more expensive than courtyard, fairfield, hyatt place, holiday inn express, and I would stay at any of those before ever staying at Home 2 Suites again. Two queen room has a barn door on the bathroom that provides no noise barrier and little privacy. A barn door is a very odd choice for a bathroom. The first room I was in had an AC that barely blew, but had a high-pitched sound. We switched to the second floor. The AC worked but was very loud when it clicked on and off continuously. Street noise was very loud. It sounded like motorcycles racing until well after midnight. The sound from people walking around on the third floor was incessant until well after midnight. Great shower pressure, and if you are 8 feet tall you will still fit under the shower head. Plenty of outlets and usb ports. Staff was friendly.
Sistema de computacion malisimo el
Personal no tieme la capacidad de reaolver problemas por ellos mismos no saben atender al cliente y no son capaces de resolver problemas
Pool was closed so kids were disappointed. Front desk service was meh, breakfast was what you expect at a hotel breakfast. Room was clean and comfortable.
SĂșper limpio el lugar muy nice , solo tuve un inconveniente con el sofĂĄ cama q estaba dañado y no pudimos usarla como cama .asi q usamos el colchoncito para dormir . Pero sin eso todo estuvo muy bien. EstĂĄ muy limpio.
The layout was perfect and they have stair access for my daughter ( doesnât do elevators). It was clean everyone was friendly. Will definitely stay next year.
At first glance everything looks nice and clean. We got to our room and the dishwasher was on and leaking water onto the floor. I opened the couch bed and the sheet on the bed was dirty, so needless to say, we did not use the couch bed. Then we asked for extra pillows. They showed up in extremely wrinkled pillow cases which made us feel like they were used/dirty. Then, some king size pillows were in standard sized pillow cases. Just not okay, not normal and made me feel as if everything was dirty and half assed.
Staff inconsistent with policies. One staff said housekeeping is every 2 days, while the other staff said that cleaning is every 4 days! Then they said that they donât have staff to clean on weekends.